Right-Party Contact

Home » Glossary » Right-Party Contact

Right Party Contact

Right party contact is a general term meaning that the correct person or business has been reached when someone is looking for them. The term is often used in mortgages when a lender must contact a borrower who is delinquent on a loan. If the loan has been sold to a third-party agency (such as Freddie Mac, for example) timely right party contact is a requirement for delinquent loans. It is also a metric commonly used for call centers to measure how often the call center is reaching the desired end-user or customer. For other businesses, people searches and reverse lookups can help identify the right party contact for that business’s needs.

OUR CUSTOMERS

On an everyday basis, Enformion has created a product for every investigator to use with ease...the customer service at Enformion has truly been an outstanding experience and mirrors exactly what should be received from a company that values its customers…

-Greg G., Private Investigator

Thank You for responding so quickly to my request for background and criminal records checks on a list of potential witnesses. You turned around my request in 24 hours and provided complete and thorough records for those individuals. Your bulk pricing option made it affordable…I will use your services again and intend to recommend you to my colleagues.

-Attorney-at-Law, Cleveland, OH

Finally a solution that makes it easier for corporate and private organizations to get to the information that they need to get the job done quickly and efficiently. Having used similar solutions since the very beginning of their entry into the market, I can tell you I've had the opportunity to utilize nearly all of the solutions available on the market. Simply put, Enformion has done what others have forgotten, create and deliver a solution with the end user in mind.

-John C., Security Operations Executive