Take Control of Onboarding: How Custom Identity Flows Drive Better Results

Most companies think identity verification is a one-size-fits-all problem. It isn’t — and getting it wrong costs more than a rejected customer.

In this conversation, Christian Kendall and Vainius Fedotovas unpack how combining verification methods — instead of relying on a single pass/fail check — is helping companies reduce fraud, approve more good customers, and cut down on the friction that drives people away during onboarding.

In this episode, you’ll learn:

• Why rejection rates and approval rates aren’t the full picture — and what to look at instead
• How document-free verification is opening the door for younger and thin-file users without adding risk
• Why fraud prevention is a constant, evolving challenge — and how pre-verified, QC’d data helps catch it earlier
• Where Enformion fits in the identity stack, and when a point solution makes more sense than a full orchestration platform